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‎08-22-2019 06:20 AM - last edited on ‎08-24-2019 08:31 AM by Retired

HP Recommended

GOOD AFTERNOON, PLEASE I NEED YOUR HELP, SO I´M WORKING THEN ONCE WORKING THEN MY PRINT SCREW SOMETHING LIKE: Error Code OXB97F517C

3 people had the same question
3 REPLIES 3

‎08-24-2019 11:43 AM

HP Recommended

@Luckstar

 

Could you please help me with the exact model name or the product number of the printer?

Is the carriage moving freely?

Have you done any change in the printer?

 

Keep me posted.

 

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

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‎12-15-2019 12:12 PM - last edited on ‎12-16-2019 09:36 AM by Retired

HP Recommended

Hi,
I have the same problem:

HP DeskJet Ink advantage 3835 S/N : [edited] , network connected

How can I solve this problem?

 

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‎12-18-2019 03:43 AM

HP Recommended

Hi @ArthurDavidov

 

Welcome to the HP Support Community. 

 

Have you tried these steps yet? 

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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