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‎04-21-2017 04:44 PM - edited ‎04-21-2017 07:21 PM

HP Recommended
Product: HP Deskjet 3510
Operating System: Microsoft Windows 10 (64-bit)

HP Deskjet 3510 wifi light continues to blink, and will not connect to wifi, for printing. I have uninsleatted and re installed bother hardware and software. I have reset printer to factory. I have tried to connected it to the wifi, via USB, the WPS, and manually through the HP instal program. It will still not connect to the wifi. The printer will not read my IP address, SSID, or anything to connect. Any help would be greatly appreciated.

 

 

Printer Model – hp deskjet 3510
Detailed Problem Description – printer will not connect to wifi. HAS been connected to previous router. Since receiving new router will not connect. Even through wps.
Operating System of computer (including service pack revision) – windows 10
Connection Method - USB, Hardwired LAN, Wireless? – USB to laptop,
Make and model of router and modem? – technicolor Tc8715d cable modem
Error messages - on printer screen and/or computer, any blinking light patterns? Wpa security passphrase configutred on my HP printer doesn not match your wireless router settings.
If wireless, when the problem occurs, what is status of Blue Wireless light on printer, on, off or blinking?  Blue wireless light is blinking

3 REPLIES 3

‎04-21-2017 08:04 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try this Uninstall and then reinstall again?

 

Setup with USB and then Convert to Wireless.


https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...

After uninstalling, follow the steps in the guide:

 

https://support.hp.com/sg-en/document/c03382057

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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‎04-21-2017 08:50 PM

HP Recommended

First off, a thumbs up! forward no matter how slow is progress.  I still have the blinking light.

 

So this got me a little further then I was before. Now i can connect to the printer but not my router, or I can connect to the router and not the printer.

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‎04-21-2017 11:58 PM

HP Recommended

HI,

 

If you are able to connect to the printer using USB and the software is installed successfully, are you not able to do a USB to Wireless conversion?

 

These examples how how it's done:

(different printers but approach is the same)

 

HP Envy 4520 Download and install software and connect with USB connection- Part 1

 

HP Envy 4520 Convert a USB connected printer to Wireless Connection – Part 2

 

 

Thanks.

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No
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