My HP ENVY 4500 printer will not print for me today. Well, not exactly true. I was able to print two pages of a document. But, yesterday, when I had about five pages of a different document to print, it froze on me and said that it was looking for 4 previous jobs to print first. I had canceled those jobs already, but now, every time I want to print anything from the same bunch (they were downloaded together), it keeps on looking for the previous jobs. Also, it was trying to bunch up what was supposed to fill an entire letter-size page into the top of the page in very small (unreadable) font size. I have disconnected the printer cable, also the router, and nothing seems to work.