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Yekim
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Solved!

HP ENVY 4520 No Option for Color Prints

HP Compaq dc7900 Small Form Factor
Microsoft Windows 10 (64-bit)

I need to print in color from Photoshop or Adobe Acrobat Pro.

 

Having either the printer or Photoshop manage the colors, the same result is both prints are in grayscale.

 

I've followed the community advice on here and still have the same issue.

 

I've done a deep clean of the driver, and completely removed the HP printer and it's settings and then downloaded a new driver from HP's website. (Several times)

 

The Printer's advanced settings or general settings do not have an option to manage what color mode the printer prints. (Grayscale nor Color)

 

Does resolution or color mode affect the printer? (Would a 300dpi print in CMYK color mode throw off the printer, versus a 72dpi rgb stock photo from the internet?) You can't print RGB; I'm just seeing if this is how the printer 'thinks' when someone who doesn't convert the colors correctly prints it without properly adjusting a photo for print.

Example_1.jpgPhotoshop Manages ColorsExample_2.jpgNo Color OptionExample_3.jpgExample_4.jpgExample_5.jpgExample_6.jpgPrinter Manages Colors

 

Michael
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Yekim
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Solved!

HP ENVY 4520 No Option for Color Prints

Solved it.

 

On the printer I went to:

 

Setup, Network Setup, Wireless Setup Wizard.

 

Reconnected the printer to my network and entered my wifi password on the printer.

 

Then under the control panel on my computer, (Devices and Printers) I clicked "Add Printer".

 

It found my printer, and added it to the list of my devices. 

 

When I opened the printers preferences, the color option was there.

Michael
WickedCanuck
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Message 3 of 3
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HP Recommended

Solved!

HP ENVY 4520 No Option for Color Prints

Perfect!  Fixed the issue for me too. 
Thanks so much!!

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