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ML1222
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HP ENVY 4527 PRINTER WILL NOT PRINT IN COLOUR FROM MY LAPTOP

ENVY 4527

Hi,

 

I have an ENVY 4527.  When I print from my laptop despite the settings showing colour it will always print in black and white. I have uninstalled and reinstalled the software numerous amounts of times but nothing changes.

Any advice appreciated.

Many Thanks

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HP ENVY 4527 PRINTER WILL NOT PRINT IN COLOUR FROM MY LAPTOP

@ML1222, Welcome to HP Support Community!

 

As per the issue description, I assume that the Operating System installed on your laptop is Windows.

 

Try the steps below-

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates.

For more information, go to Updating or Upgrading Printer Firmware.

 

I would suggest you try the Windows built-in drivers. Follow the steps below:

 

•    Go to Control Panel - Devices and printers - Click on "Add printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

 

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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