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HP ENVY 5000
Microsoft Windows 10 (32-bit)

Faded printing or cut off printing.  Tried on line solutions could not get it to work.  I am not tech savy so I am not sure what I am doing.  This is the 2nd HP printer to do this.  I bought this one 10months ago after the first on did the same thing.

1 REPLY 1
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Hi @pw731

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

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Have a great day! 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.