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HP ENVY 5000 missing print or faded print

HP ENVY 5000
Microsoft Windows 10 (32-bit)

Faded printing or cut off printing.  Tried on line solutions could not get it to work.  I am not tech savy so I am not sure what I am doing.  This is the 2nd HP printer to do this.  I bought this one 10months ago after the first on did the same thing.

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HP ENVY 5000 missing print or faded print

Hi @pw731


Welcome to the HP Support Community. 


Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).


If you are unfamiliar with how the Community's private message capability works, you can learn about that here.


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