09-16-2019 04:18 PM
While printing wirelessly with same mac and same printer that have always worked together, I received error code on printer OX89E60250. Would appreciate any guidance on how to resolve this. Thanks!
09-19-2019 04:39 AM
Welcome to the HP Support Community.
Try a printer reset -
1) Take out the cartridges.
2) Unplug the power cord from the printer & wall.
3) Wait for 30 seconds.
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.
5) Insert the cartridges back into the printer.
If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.
Have a great day!
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