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Marlab44 Student
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HP ENVY 5055 error code OX89E60250.

HP ENVY 5055

While printing wirelessly with same mac and same printer that have always worked together, I received error code on printer OX89E60250. Would appreciate any guidance on how to resolve this. Thanks!

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HP ENVY 5055 error code OX89E60250.

Hi @Marlab44

 

Welcome to the HP Support Community. 

 

Try a printer reset - 

 

1) Take out the cartridges. 
2) Unplug the power cord from the printer & wall. 
3) Wait for 30 seconds.  
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector. 
5) Insert the cartridges back into the printer.

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Asmita
I am an HP Employee

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