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HP ENVY 5530 Series Screen Issues

Microsoft Windows 10 (64-bit)

My screen looks like this when I turn it on. It's directly connected to a wall outlet and I have unplugged and restarted and still looks like this...

printerscreen.jpgHP ENVY 5530 Series Screen

Any thoughts? Thanks!

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HP ENVY 5530 Series Screen Issues

@KDD1, Welcome to the HP Support Community!


I'm afraid this seems like a hardware issue with the printer display. Please contact our HP Support team for Service Options:

1) Click on this link -

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.


Keep me posted for any other assistance.


If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

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