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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
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Message 41 of 43
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After a Win 10 update, my HP Envy 5540 All-In-One Color printer was no longer printing in color.

I tried everything, but after I pieced recommendations from several sources, including customers and moderators, I finally figured it out.

You don't have to delete the driver, just replace it by going to Device Manager -> Printers

 

FIX FOR HP ENVY 5540 COLOR PRINTING

Go to DEVICE MANAGER / PRINTERS 

Right click on the HP Envy 5540 icon and select Update Driver.

Select Browse my computer for driver software.

Select Let me pick from a list of available drivers on my computer.

Select Microsoft IPP Class Driver.

Click on Next.

I now get the option to print in black & white, or in color when clicking on Printer Properties.

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Message 42 of 43
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Thank you so much, it worked! I can't tell you how long I've been trying to resolve this issue!! 

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Message 43 of 43
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ENVY 5540 in the time of Corona Virus : suddenly lost ability to print colour, and no means of switching off greyscale. Lost half a day messing around with it to no avail. Missed deadline for posting documents and sodding Bank Holiday on Monday - so it's curtains for me. Queue for half an hour at Tesco to get new colour cartridge thinking that was the problem (risking CV-19 and arrest by police for violating lockdown - as I'm over70).  Yards of people with same problem on Website, but suggested remedies not working. Despair - absolute despair - until I found the lovely Asmita and her suggestion re. IP address. God bless her. It seems to have worked. But why did this happened in the first place? I though I was going to have to go out and buy a new printer. And it was an essential item, officer

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