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tj217
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HP ENVY Photo 7800 replacement 64 cart no green

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Microsoft Windows 10 (64-bit)

HP ENVY Photo 7800 replacement 64 cart no green

 

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HP Recommended

HP ENVY Photo 7800 replacement 64 cart no green

@tj217

 

Welcome to HP support community.

 

Did you make a copy and check if that prints fine?

Meanwhile:

Print a Print Quality Diagnostic page

  1. On the control panel, swipe down to open the Dashboard, and then touch the Setupicon.

  2. Swipe up on the display, touch Reports, and then touch Print Quality Report.

    A Print Quality Diagnostic page prints.

    Print Quality Diagnostic report without defects

If that does not print fine, follow the below steps

Clean the ink cartridges

 

  1. On the control panel, swipe down to open the Dashboard, and then touch the Setupicon.

  2. Swipe up on the display, and then touch Printer Maintenance.

  3. Touch Clean Cartridges, and then touch Continue.

    A Print Quality Diagnostic page prints.

  4. Examine the Print Quality Diagnostic page.

    • If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. Repeat these steps for the third cleaning stage, if necessary.

You cane refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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