10-13-2019 08:46 PM
Mu Envy 4500 printer will no longer print from (one) of my laptops however I can scan documents from the printer to my laptop. I am connected through my home network to the printer. I am able to print from other devices to the printer.
I have uninstalled all HP drivers and programs and reinstalled the software. When I try to install the printer as a new printer I get the error that the printer network installation was unsuccessful (it couldn't be installed over the network. Please help, I am my wits end!!