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RVer2
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HP Envy 4500 wont print in color from my laptop. However, it will print in color from my iPhone.

HP Envy 4500
Microsoft Windows 10 (32-bit)

Printer will not print in color from my pc laptop.  However it will print color from my iPhone.  Test print is in color.  

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Rutz
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HP Recommended

HP Envy 4500 wont print in color from my laptop. However, it will print in color from my iPhone.

Hello,

 

Would like you to Kindly check if there is any Windows update for the printer.
If yes kindly update and restart the printer.

 

If issue still persists, please click the link https://support.hp.com/in-en/product/hp-envy-4500-e-all-in-one-printer-series/5304875/document/c0222... to access the steps that should resolve the issue .
Go to step no.4 and follow the instructions and make sure to un-check PRINT IN GRAY-SCALE box.

 

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP

Regards,
Rutz

Regards,
Rutz

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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