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Acmichael
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Message 1 of 2
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HP Envy 4500

When I cut the printer on it won't boot up and I get an error  code 0x83c0000a

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Message 2 of 2
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HP Envy 4500

@Acmichael

 

Welcome to HP support community.

 

Is the printer connected to wall outlet directly?

If not, follow the below steps:

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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