01-28-2020 07:37 AM
The photocopy function on my HP Envy 4522 All in One printer isn't working properly. Photocopying a single A4 document, in black, takes approximately 5 minutes per sheet.
The 'Print' function from the Ipad / Laptop works as normal - only a few seconds per sheet.
I've tried a factory reset and installed a new set of drivers but still the problem remains
01-30-2020 05:36 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that copy speed is slow on the printer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and check if it helps.
Adjust paper type and copy quality settings from the printer control panel menu to improve copy speed issues.
For printers without a control panel menu, most models use default normal copy settings that cannot be changed. As a workaround, scan the original into the computer, and then use the editing tools in the HP scanning software to improve any quality issues. You can then print multiple copies of the edited scan file.
Touch Copy, Copy Document, or Copy Photo on the printer control panel.
Touch Settings or the gear icon to access and change the following settings.
Paper Type: Copy speed can be impacted if photo paper is selected for a plain paper copy job. Select the type of plain or photo paper for your copies.
For printers with touchscreen displays, open and close the paper tray to display a prompt on the control panel to confirm the paper type that is loaded.
Tray Selection: Select the paper input tray with the paper being used for your copies.
Quality: Select a lower copy quality level.
Draft Mode: Turning on Draft Mode speeds up copying, but reduces quality.
Select Save Current Settings or Set as New Defaults to retain the settings for future copy jobs.
Depending on the printer, touch Start, or return to the main Copy screen by touching Back, and then touch Start Black, Start Color, or OK to start the copy job.
Let me know how it goes and you have a great day!
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