01-25-2020 09:06 AM - edited 01-25-2020 07:32 PM
I just open brand new box HP Envy 7800 All in One Printer - no ink cartridges anywhere... Isn't it supposed to come with one? I bought brand new ink to try to set up the printer from Amazon, but now it's saying i need setup cartridges..I can't do factory reset or anything. ..
I'm going to not ever buy an HP product at this rate..it's so frustrating.
01-28-2020 04:23 AM
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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