02-05-2020 02:24 PM
Won't recognise it has paper in its main tray and therefore won't print. Any suggestions
02-08-2020 03:17 AM
Welcome to the HP Support Community. I'd be happy to assist you with the "Out of Paper" error.
Please try these steps - 'Out of Paper' Displays, Printer Does Not Pick Up Paper
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
I am an HP Employee