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Judd-Hidden
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HP Envy Photo 7855 printer

Hp Envy Photo Printer 7855
Microsoft Windows 10 (32-bit)

This is a brand new HP Envy Photo Printer 7855. I keep getting a blue screen with a code of 6201922A! This stops all printing.

I have turn it off and turn it back on with no results, it continues to have all its lights blinking on and off. I have it set up wireless and I have only had it a couple of weeks. I check out what I found online but have not found an answer.

Judd-Hidden 

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HP Envy Photo 7855 printer

@Judd-Hidden

 

Welcome to the HP Support Community.

 

Follow the steps from this document: https://support.hp.com/us-en/document/c04760896

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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