01-31-2020 02:37 PM
This is a brand new HP Envy Photo Printer 7855. I keep getting a blue screen with a code of 6201922A! This stops all printing.
I have turn it off and turn it back on with no results, it continues to have all its lights blinking on and off. I have it set up wireless and I have only had it a couple of weeks. I check out what I found online but have not found an answer.
02-03-2020 02:31 PM
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Follow the steps from this document: https://support.hp.com/us-en/document/c04760896
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