08-16-2019 02:41 AM
Hi, I just have an HP Ink Tank 115 for one week
now I am getting blur on print result. May be this happen after i prit alignment process.
How to get re-alignment process again on HP Ink Tank 115?
08-16-2019 02:48 AM
for printing from office apps, not to blur. but when i print file from browser result very very blur and can not to read,
anyone can show how to re alignment the print head or re print alignment again on Hp Ink Tank 115
08-18-2019 01:04 PM
@dekepetz, Welcome to HP Support Community!
Update the printer firmware
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates.
For more information, go to Updating or Upgrading Printer Firmware.
Align the printheads (Windows)
Search Window for HP, and then click your printer name from the list of results.
HP Printer Assistant opens.
On the HP Printer Assistant window, click Maintain Your Printer.
Click the Device Services tab, and then click Align Cartridges.
The printer prints an alignment page and an alignment window opens.
Follow the on-screen instructions to complete the alignment, and then click Done.
Recycle or discard the alignment page.
Try to print again.
This could also be a driver issue/settings issue, but let me know if printing alignment page fixes it.
Keep me posted for further assistance.
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