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‎02-22-2019 06:37 AM

HP Recommended

Hi !

Im just setup me new Printer and whin i try print, printer dont print 

what can do ?

 

Afnan

Screen Shot 1440-06-17 at 4.36.30 PM.png

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-25-2019 07:38 AM

HP Recommended

Hi @Afnanabdu 

 

Can delete the software and try to reinstall again?

 

What version of Mac OS are you using?

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

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7 REPLIES 7

‎02-22-2019 09:30 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.Can you try the following:

Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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‎02-25-2019 02:52 AM

HP Recommended

Thanks, but .....

 

Screen Shot 1440-06-20 at 12.48.12 PM.png

My Computeris not support the file ... 😞

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‎02-25-2019 07:38 AM

HP Recommended

Hi @Afnanabdu 

 

Can delete the software and try to reinstall again?

 

What version of Mac OS are you using?

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No

‎02-27-2019 11:52 AM

HP Recommended

Good Evening 🙂

 Thank you very very verrrrrrryyyyyy much !!

 

my problem has been solved :HeartEyes:

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‎02-27-2019 07:38 PM

HP Recommended

Hi @Afnanabdu ,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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‎11-27-2019 11:34 PM

HP Recommended

it is showing error E 4

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‎12-01-2019 02:03 AM

HP Recommended

Hi @Phani10 ,

Thanks for using the HP Support Community.

 

Please check out this resource on how to clear Error E4 - Paper Jam.

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No
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