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HP Recommended
HP envy 6032
Microsoft Windows 10 (64-bit)

Yesterday I bought the envy 6032 printer which comes with 5 months instaink.

 

 I enrolled the printer on instaink with the 100 page option (£3.49)


The Trial however is not showing on my account

 

Is there something else I have to do?

 

 

1 REPLY 1
HP Recommended

@RuneBlade, Welcome to the HP Support Community!

 

Do you have a sticker on the printer or the printer box where it says about the 5 free months of ink?

Kindly send a picture of the same in your next post to assist you better with the details that are asked in a private message. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.