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‎12-13-2018 12:55 PM

HP Recommended
Product: OfficeJet 3830

I have HP Instant Ink, and the indicator shows I still have color ink, so I know you won't be sending a new cartridge for a while.  However I can no longer print in color, as the top of the page will print nicely and then it fades away to yellow and greenish and then no colors at the end of page.  Please send a new color ink cartridge, thank you!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-13-2018 01:06 PM

HP Recommended

Hi @KPM2

 

Welcome to HP Forums!

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

Since the instant ink account details are confidential, please send me the required information via private message.
 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.


Please check your Private message icon on the upper right corner of your HP Forums profile.

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

Cheers

MathewT
I am an HP Employee 

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1 REPLY 1

‎12-13-2018 01:06 PM

HP Recommended

Hi @KPM2

 

Welcome to HP Forums!

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

Since the instant ink account details are confidential, please send me the required information via private message.
 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.


Please check your Private message icon on the upper right corner of your HP Forums profile.

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

Cheers

MathewT
I am an HP Employee 

Was this reply helpful? Yes No
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