HP Instant ink problem

[Hampers]

Not sure how to sove this one............

Signed up to HP Instant Ink. Everything fine up to now.

Black ink seems to be running low. No spare cartridges to load.

Last cartridges shipped in June 2016. Nothing scheduled on the system.

HP Online support options dont seem to offer any way of making contact on this issue.

How do I expedite my next delivery?

[ShlomiL]

Hi,

Follow this link to contact HP Instant Ink support:

http://h20180.www2.hp.com/apps/CLC?h_client=s-a-r11839-1&h_product=5401249&h_lang=en&h_cc=us&h_paget...

Fill the form and you will be provided with the contact details accordingly.

Regards,

Shlomi

[Hampers]

Thanks for suggestion. Sadly innefective.
Filled in the form, chose options and it just looped back to the blank form again!

Very frustrating!

[Donal_M · Accepted solution]

You'll find other support options (during office hours) on the page link below.

Please use the country flag icon in the top right to select your country page. 

https://instantink.hpconnected.com/us/en/r

[gderosier]

My printer will not print and keeps giving me the message "remove and reinstall the indicated ink cartridge, making sure it is correctly installed".  I have done the about 5 times now and nothing happens.  It worked fine last night.

[gderosier]

Do I need to wait for a reply, or will they contact me on my e-mail

[Jacky-D]

Hello @gderosier

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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