I have tried connecting my laptop to the WiFi of the printer, but my PC still detects the printer as offline. I tried HP Smart App on the iPhone. I can print just fine but it prints pictures with just one color. The color levels are full and a test page shows all colors are working normally. I have googled how to solve my problem, and I can’t find any solution. When I still had warranty the customer service representative said there won’t be anymore problems, but now there is. Thank you for your time!