02-02-2020 03:51 AM
My HP office jet Pro refuses to print blue.
- I have already cleaned the printer heads 1000 times via the application and on the printer itself
- I have already cleaned the printer heads manually
- I have already replaced all printer cartridges
- I am using ColorLok paper
- I am using original HP Instant Ink cartridges
I'm desperate and don't know what else to do.
Can anyone help me?
02-04-2020 02:31 PM
I have gone through your Post and I appreciate all your efforts and expertise in troubleshooting this issue
At his point I would request you to contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
I Am An HP Employee