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GuyLemmens
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Message 1 of 2
66
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HP Recommended

HP OFFICEJET PRO 6960 is not printing BLUE

Officejet Pro 6960
macOS 10.13 High Sierra

My HP office jet Pro refuses to print blue.

  • I have already cleaned the printer heads 1000 times via the application and on the printer itself
  • I have already cleaned the printer heads manually
  • I have already replaced all printer cartridges
  • I am using ColorLok paper
  • I am using original HP Instant Ink cartridges

I'm desperate and don't know what else to do.

Can anyone help me?

Gescande afbeelding.jpgTest page = NO BLUEGescande afbeelding 1.jpgGescande afbeelding 2.jpgCalibration page = NO BLUEGescande afbeelding 3.jpgPrinter cleaning report = NO BLUE

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

HP OFFICEJET PRO 6960 is not printing BLUE

@GuyLemmens

 

I have gone through your Post and I appreciate all your efforts and expertise in troubleshooting this issue

 

At his point I would request you to contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

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