Resolve Windows 10 or update issues on HP computer or printer– Click Here
I've installed all new ink cartridges. Unit tells me to change magenta. Will not allow me to print.
Welcome to the HP Support Community.
If you insert your old magenta ink cartridge, do you still get the error message?
Try the steps from here: https://support.hp.com/in-en/product/hp-officejet-pro-8500a-e-all-in-one-printer-series-a910/4083864...
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee
Didn't find what you were looking for?
Ask the community