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‎02-06-2020 10:06 AM

HP Recommended

I went to print this morning and i received a message. "There is a problem with the printer or ink system, turn off, turn on, if problem persists call hp.  there is no customer service phone number to call.  the other message says: Missing or failed print head, the print head appears to be missing or incorrectly installed"   

any suggestions or a phone number to talk to a real person in customer service.

fyi, warranty was up on august 2018

 

1 REPLY 1

‎02-08-2020 02:12 PM

HP Recommended

@CRISCARTER

 

I have gone through your Post and I would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04100778 and this should help you with the Printhead errors

 

Keep me posted how it goes


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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