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Valentd47
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HP Office Jet 3830 power light flashing and screen frozen on loading bar

OfficeJet 3830

My HP OfficeJet Printer has power light flashing and screen is frozen on loading bar.  I've tried following hard rest instructions and that did not work.  Now what?!  Printer is only 3 months old.

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HP Office Jet 3830 power light flashing and screen frozen on loading bar

Hi @Valentd47

Welcome to the HP Support Community. I'd be happy to assist you.

 

Let us try these steps to resolve this issue:

 

Check for any jams inside the printer and reinsert the ink cartridges.

Refer to this document.

 

Leave the printer unplugged overnight and then try powering ON the printer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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