HP Office Jet 4655 stopped printing black. Replaced cartridge, still will not print. Tried cleaning head under Tools to no avail.
@Wildcat1980, Welcome to HP Support Community!
If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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TEJ1602 I am an HP Employee
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