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HP Office Jet 4655 will not print black ink

HP Office Jet 4655
Microsoft Windows 10 (64-bit)

HP Office Jet 4655 stopped printing black.  Replaced cartridge, still will not print.  Tried cleaning head under Tools to no avail.

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HP Office Jet 4655 will not print black ink

@Wildcat1980, Welcome to HP Support Community!

 

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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