01-11-2020 01:59 PM
My HP 8600 just stopped printer a couple of days ago. It shows "general printer error" and says there is a problem with the printer or ink system, but no number provided. You can't get off the error screen. turning off, unplugging and reversing per solution 1 on the screen does not help. Any ideas?
01-14-2020 03:39 AM
@txprint, Welcome to HP Support Community!
If you have already performed the steps from the document Resolving 'Ink System Failure', 'System Supply Problem' Errors and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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