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Gar-Dog Tutor
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HP OfficeJet 4650 All-In-One Printer Paper Jam

HP OfficeJet 4650 All-In-One Printer Series
Microsoft Windows 10 (64-bit)

I am trying to help a neighbor fix her HP OfficeJet 4650 All-In-One Printer.  Soon after changing the printer ink, she got a Paper Jam error.  

 

I followed everything on the video to look for paper jams.  

 

https://www.youtube.com/watch?v=PrmI5a0yliQ

 

Final step here says Service Printer....

 

Any ideas what else I can do/try?

 

Learn how to clear a paper jam on the HP OfficeJet 4650 printer. Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The steps in this video apply to both real and false paper jams. Learn more about fixing paper jams on the HP OfficeJet 4650 ...
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HP Support Agent
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HP OfficeJet 4650 All-In-One Printer Paper Jam

@Gar-Dog,

 

Welcome to the HP Support Community!

 

If you have followed all the steps in the video and still facing the issue, then it might be a hardware issue and I recommend you contact support to check the available service options for your printer.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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Gar-Dog Tutor
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HP OfficeJet 4650 All-In-One Printer Paper Jam

Do you really think it is worth fixing?   

 

The cost of repairs will be less than buying a new printer? 

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HP Support Agent
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HP OfficeJet 4650 All-In-One Printer Paper Jam

@Gar-Dog I'm afraid it would, however, the choice is yours and yours alone, you could always contact the tech support as advised in the other post and discuss your options.

I wish you good luck and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation