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Daggs
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HP OfficeJet 4650 won't print in color

OfficeJet 4650
Microsoft Windows 10 (64-bit)

Just bought a new OfficeJet 4650.  Black and tri-color ink cartridges are installed.  Printer a Printer Status Report and can see color on that sheet.  However anything I print from the computer itself prints in black and white.  Using HP Instant Ink so I don't want to burn through a million test pages...  There appear to be no options anywhere in any settings to choose grayscale or color printing.  Please help!

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HP OfficeJet 4650 won't print in color

Hello, @Daggs - Hope you are well 🙂

 

Thanks for stopping by the HP Support Forums! I’d like to help!


I see that you are facing issues while printing color with the Officejet 4650 printer. To assist you with this issue, I need to know whether the printer can make a "Photocopy" or not.

Place a color document face down on the scanner glass and press the color copy option on the printer control panel. Let me know if it makes a good copy or not.


If the copy works fine, then the issue is with the print drivers on your PC. Try to perform a clean install as suggested below:
 

  • First, unplug the USB cable from the printer, if present.
  • Go to Control Panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them.
  • Now go to Control Panel – Devices and Printer – Select all the printer entries and remove the device.
  • Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
  • Under print server properties, go to drivers - remove any entry there as well.
  • Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
  • Restart your computer.
  • Now, click http://hp.care/2rZvlX1 to download and install the software.
  • Connect the USB cable if prompted and follow the onscreen instructions to complete the installation.


Those steps should do the trick, let me know the outcome!

Good luck 🙂
 

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DVortex
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TrustnChrist
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HP OfficeJet 4650 won't print in color

This worked!!! Yay!

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