Resolve Windows 10 or update issues on HP computer or printer– Click Here
My brand new HP OfficeJet 5255 All-In-One Printer / Copier / Fax is cutting off one-half inch at the top of the paper and also printing on a slant when I print, copy, or fax.
I have tried placing the test print on the glass at the front right side and scanning it as suggested, but this is not fixing the problems.
Do any of you have a fix for this?
Welcome to the HP Support Community.
Let's try a firmware update: https://support.hp.com/in-en/document/c02919168
Let's try to reset the Printer here:
Turn the printer on, if it is not already on.
Also, try connecting the Printer to a different wall outlet directly.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee
Didn't find what you were looking for?
Ask the community