01-29-2020 04:28 PM
Moved to new house, new Wifi network. Can't get WiFi setup because I have forgotten the admin password I set up several years ago.
02-01-2020 03:08 AM
Welcome to the HP Support Community.
Let's try these steps to restore the network settings to defaults -
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Network Setup.
3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored. 4. Touch Yes
If the issue still persists, I have sent you a private message with the perform a semi-full reset. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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