HP OfficeJet 7612 - 11x14 Poor Print Quality (8x10 is fine)
Product: HP OfficeJet 7612
Operating System: Microsoft Windows 10 (64-bit)
I've spent about two hours trying to figure out what's going on or to get in touch with someone who would know, needless to say my frustration level is maxed. I print my art prints from home so 11x14 business is at a standstill until this problem is figured out.
I have two print files - an 8x10 and an 11x14. I have 3 paper types - an 8x10, an identical 11x14 and a semi-glossy 11x14. Anything printed at the 11x14 paper size prints at low quality. Not blurry, just inaccurate color representation, especially in the red/brown family.
Troubleshooting so far:
Both files print at the 8x10 sized to fit and come out perfectly
Both files print at the 11x14 size (both papers) - poor quality
8x10 file print to scale on the 11x14 paper - poor quality
Threw a totally new file in the mix just to see - 11x14 size, both papers - poor quality
Everything I've read online is to troubleshoot the printer in its entirety. The printer is fabulous. Ink levels are fine, paper is great, print files are equal quality.
My 8x10 prints have never looked better, so what is the deal with keeping everything the same except the size and the 11x14s come out looking embarrassing?