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KatheyW
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HP OfficeJet 8600 Not printing part of document

HP OfficeJet 8600

I have several publisher documents that I'm having trouble printing.  Only part of document prints. 

 

Basically the document is a circle with a farm name (and other info) around the inside edge of the circle and then a product name inside of that.  The circle, the name (and other info) prints, but the product name that should be in the center does not print.  I am attaching pictures to help explain.

 

This does not always happen, but when it does - I have no idea what to do.  I've checked to see if there are any printer updates and there are not.  Usually if I leave it alone for a while the problem will resolve itself, but I'd really like to try to determine why this happens and what I can do to solve this issue.IMG_3935.JPGWhat I'm gettingIMG_3936.JPGWhat I should be getting

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HP OfficeJet 8600 Not printing part of document

@KatheyW

 

Welcome to HP support HP community.

 

Which operating system is installed on the computer to which this printer is connected?

 

Meanwhile:

 

Update the printer firmware

Here are the steps:- Click here

 

I hope that helps.

 If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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