01-16-2020 09:46 AM
I have several publisher documents that I'm having trouble printing. Only part of document prints.
Basically the document is a circle with a farm name (and other info) around the inside edge of the circle and then a product name inside of that. The circle, the name (and other info) prints, but the product name that should be in the center does not print. I am attaching pictures to help explain.
This does not always happen, but when it does - I have no idea what to do. I've checked to see if there are any printer updates and there are not. Usually if I leave it alone for a while the problem will resolve itself, but I'd really like to try to determine why this happens and what I can do to solve this issue.
01-18-2020 03:56 PM
Welcome to HP support HP community.
Which operating system is installed on the computer to which this printer is connected?
Update the printer firmware
Here are the steps:- Click here
I hope that helps.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
I am an HP Employee