12-31-2019 04:06 PM
I'm trying to print on printable vinyl and I keep getting a paper jam?? When I cancel the print the vinyl comes through the machine fine.
01-02-2020 05:29 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are facing issues printing using the vinyl paper.
Don’t worry, I assure you I will try my best to get this sorted.
I checked the specifications of your printer and see that vinyl paper is not supported on your printer.
Please refer to the below link for the printer specifications.
I hope that answers your question and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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