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HP OfficeJet Pro 6960

Microsoft Windows 10 (64-bit)

I'm trying to print on printable vinyl and I keep getting a paper jam?? When I cancel the print the vinyl comes through the machine fine. 

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HP Recommended

HP OfficeJet Pro 6960



Welcome to the HP Support Community!


I reviewed your post and I understand that you are facing issues printing using the vinyl paper.


Don’t worry, I assure you I will try my best to get this sorted.


I checked the specifications of your printer and see that vinyl paper is not supported on your printer.


Please refer to the below link for the printer specifications.


I hope that answers your question and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

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