cancel
Showing results for 
Search instead for 
Did you mean: 
Nikkimm
New member
1 0 0 0
Message 1 of 2
74
Flag Post
HP Recommended

HP OfficeJet Pro 6960

Microsoft Windows 10 (64-bit)

I'm trying to print on printable vinyl and I keep getting a paper jam?? When I cancel the print the vinyl comes through the machine fine. 

1 REPLY 1
HP Support Agent
HP Support Agent
19,640 19,628 1,295 1,961
Message 2 of 2
25
Flag Post
HP Recommended

HP OfficeJet Pro 6960

@Nikkimm,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues printing using the vinyl paper.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I checked the specifications of your printer and see that vinyl paper is not supported on your printer.

 

Please refer to the below link for the printer specifications.

 

https://support.hp.com/in-en/product/hp-officejet-pro-6960-all-in-one-printer-series/8289579/documen...

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation