cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
69
Flag Post
HP Recommended

HP OfficeJet Pro 7740 Wide Format All-in-One Printer Unable to print documents with USB port

Macbook Pro
macOS 10.15 Catalina

I have a new HP OfficeJet Pro 7740 Wide Format All-in-One Printer and I cannot print documents stored on a USB drive using the walk-up USB port.  The port only recognizes photo files and not pdf files.  My older printer was an OfficeJet Pro 8740 and I could print documents form the walk-up USB port.

 

1 REPLY 1
Highlighted
Level 16
Level 16
26,641 26,364 4,693 10,433
Message 2 of 2
59
Flag Post
HP Recommended

HP OfficeJet Pro 7740 Wide Format All-in-One Printer Unable to print documents with USB port

Hi,

The printer only supports printing photos from a USB drive, document printing from such is only supported on printers who use the Postscript print language, not such printers who use the PCL 3 printing language.

 

You may find its manual below, see page 32:


You can print a photo from either a computer or a USB flash drive

http://h10032.www1.hp.com/ctg/Manual/c05216524

 

Shlomi


Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation