cancel
Showing results for 
Search instead for 
Did you mean: 
JRM919
New member
1 0 0 0
Message 1 of 2
75
Flag Post
HP Recommended

HP OfficeJet Pro 7740 prints incorrect AutoCAD line weights

HP OfficeJet Pro 7740
Microsoft Windows 10 (64-bit)

I'm having trouble printing correct line weights from AutoCAD either directly or via PDF to our HP 7740.  This same issue was brought up a year ago and I'm wondering if there's been any resolution.  It doesn't appear to be an AutoCAD issue.  We had no problem with our previous printer (HP 7650).

1 REPLY 1
HP Support Agent
HP Support Agent
6,259 6,246 337 247
Message 2 of 2
18
Flag Post
HP Recommended

HP OfficeJet Pro 7740 prints incorrect AutoCAD line weights

@JRM919

 

Welcome to the HP Support Community.

 

If this happens only with the AutoCAD software, this is definitely an issue with the software.

 

The other suggestion I recommend here is that you can contact the HP Support Team and they remotely access your Computer to help you better with this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation