cancel
Showing results for 
Search instead for 
Did you mean: 
berttamale
New member
2 1 0 0
Message 1 of 4
100
Flag Post
HP Recommended

HP OfficeJet Pro 8025 squeaking

HP OfficeJet Pro 8025
Microsoft Windows 10 (64-bit)

HP OfficeJet Pro 8025:  I've had this printer less than a month.  Now when I print, there is a loud squeak.  What is the remedy?

This printer is too new to have this issue.

3 REPLIES 3
HP Support Agent
HP Support Agent
19,770 19,758 1,303 1,968
Message 2 of 4
66
Flag Post
HP Recommended

HP OfficeJet Pro 8025 squeaking

@berttamale,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the printer is making noise when you print.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

 

  1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
  2. Remove USB cable, if present. 
  3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
  4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
  5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

If you continue facing the issue, then update the printer firmware following the steps in the below article.

 

https://support.hp.com/us-en/document/c02919168

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

0 Kudos
berttamale
New member
2 1 0 0
Message 3 of 4
54
Flag Post
HP Recommended

HP OfficeJet Pro 8025 squeaking

Followed instructions.  Printer still squeaks.  Firmware was current.  Disappointed.

0 Kudos
HP Support Agent
HP Support Agent
19,770 19,758 1,303 1,968
Message 4 of 4
45
Flag Post
HP Recommended

HP OfficeJet Pro 8025 squeaking

@berttamale,

 

I recommend you contact support to further diagnose the issue.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation