12-13-2019 07:05 AM - last edited on 12-13-2019 09:05 AM by Cheron-Z
I had the exact same problem that came up in exactly the same way - replaced an ink cartridge and then got the missing, not detected error. I have run through the reset procedure at least 6 times and still get the error. Like the original questioner, I am now looking at replacing a $90 part on a printer that only cost me ~$100 (Costco), not to mention the $60 ink that is now unused because of the broken printhead. I am unwilling to spend the money to replace the printhead because I have no guarantee that the part will actually fix the problem and they all seem to be non-returnable. Then I'd be out even more money. I am not a happy HP customer at this point either.
12-13-2019 09:33 AM
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