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HP OfficeJet Pro 8710 w/full black cartridge won’t print

HP OfficeJet Pro 8710

I just purchased a new black ink cartridge. I never print in color but my printer is refuses to print unless I replace my color cartridge. I don’t even know how they’re not full. We never print in color. I don’t have the money to replace all cartridges. Please help. Thanks. 

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HP OfficeJet Pro 8710 w/full black cartridge won’t print

The 8710 printhead design requires that all the cartridges have ink in them.

 

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HP OfficeJet Pro 8710 w/full black cartridge won’t print

that is not at all helpful.  Why even bother?

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