03-29-2019 04:49 AM
I was having the same trouble with the encryption message. Deleted the printer from mac's Printers & Scanners...deleted the network settings from my HP 3830, unplugged the printer, and then set up the wireless network again. Afterwards I did the "add" printer procedure. It is when you choose your printer, that on the bottom you will see "Secure Air Print" under "Use." The drop down menu has "Air Print." I was then able to print. Hope it works for you.
07-23-2019 01:38 PM
This is what I ultimately had to do as well. I have an OfficeJet 3830 multi-function. I did all the steps, still no printing. I then had to delete and then re-add the printer again and then select the "non-Secure" Airprint option. Now it does work but I am concerned about security since I have the web print capability turned on. Does utilizing the non-secure option leave us open to any kind of security vulnerability?