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LUCITAJ
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HP Officejet 100 Mobile Printer takes a long time to print

Officejet 100 Mobile L411

When I tell it to print it takes about 3 minutes for the printer to start to print.  Once it start it prints quickly but it simply takes a long time for it to start printing.

 

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HP Officejet 100 Mobile Printer takes a long time to print

@LUCITAJ

 

Welcome to HP forums, I see that you are getting slow printing issue on your printer.

 

Which operating system is installed on the computer to which this printer is connected?

How is the printer connected, USB or Wireless?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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klsmith03
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HP Officejet 100 Mobile Printer takes a long time to print

I've had the same issue lately when printing over bluetooth. 

 

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HP Officejet 100 Mobile Printer takes a long time to print

@klsmith03

 

Welcome to HP support community.

 

Which operating system is installed on the computer to which this printer is connected?

 

Meanwhile:

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware

Here are the steps:- Click here

 

I hope  that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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klsmith03
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HP Officejet 100 Mobile Printer takes a long time to print

Windows 10

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HP Support Agent
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HP Officejet 100 Mobile Printer takes a long time to print

 

Let's try to do a root uninstall and reinstall of the software:

 

Unplug any USB cable, if any, before doing this.

 

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s")

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Open up the run command with the "Windows key + R" key combo

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer. 

 

Once done, please download and install the software from here: 

https://support.hp.com/in-en/drivers

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day! 

 


I am an HP Employee

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HP Support Agent
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HP Officejet 100 Mobile Printer takes a long time to print

Let's try using the built-in drivers: https://support.hp.com/in-en/document/c01796879

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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