cancel
Showing results for 
Search instead for 
Did you mean: 
Kelex
New member
1 0 0 0
Message 1 of 2
185
Flag Post
HP Recommended

Solved!

HP Officejet 3830 Not Printing

Officejet 3830
Microsoft Windows 10 (64-bit)

I have an Officejet 3830 that hardly prints anything. I have been trying to get a Google Doc to print on it but the page continues to come out blank. I had replaced the ink cartridges and it still does not work. I also uninstalled my driver and reinstalled it to no avail. Cleaning pages will print very faded blue and yellow ink, but nothing else. No idea what to do now.

 

S/N: [edited]

1 REPLY 1
Level 12
Level 12
82 82 6 55
Message 2 of 2
177
Flag Post
HP Recommended

Solved!

HP Officejet 3830 Not Printing

Hi @Kelex ,

 

welcome to the HP Support-Community.

 

Please put both cartridges upside down for about an hour. After reinstalling the cartridges, try to print a document.

 

Best,

Nils_K

2019_MeetupAward_Signature_FINAL.png


Did you get a solution to your question? Please mark it as solved.


Did a post help you? Please click on the "thumbs up", to show this and actively help others.


I don't work on behalf of HP. | HP Expert program 


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation