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HP Officejet 4630 producing poor print color match to original photo

Lenovo Ideacenter 310A
Microsoft Windows 10 (64-bit)

How can I correct the poor print color match to the original photo? It is a consistent problem with any photos.

I have loaded new HP ink and  used HP Print and Scan Doctor, and HP Smart, and the options of HP Officejet 4630 Fixing Poor Print Quality. The Diagnostic Report is good. The printhead test sheet does not display a purple color box at the bottom and the last box is NOT red, but rather a yellow green. No pinks show on the print of the photo and the entire image has a washed out yellow green overtone.

 

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HP Officejet 4630 producing poor print color match to original photo

Hi @colorFull

Welcome to the HP Support Community. I'd be happy to assist you.

 

I understand the print quality is not good.

 

Make sure you have selected the correct paper type on the app you are trying to print.

Check the print settings, set the print quality to BEST, and check if that helps.

Refer to this document to know how to make changes to the print settings on a Win PC

 

If you have tried the steps mentioned in this document and the issue persists, it could be a hardware issue with the ink cartridges or the printer.

 

Please reach out to the HP Support in your region regarding the service options for your printer. 

 

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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