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‎12-11-2019 02:11 PM

HP Recommended
Product: Officejet 4630
Operating System: Microsoft Windows 10 (64-bit)

This printer was brought out of storage and hadn't been used for a year or more.  I updated the firmware and purchased new ink cartridges.

 

The printer is functioning perfectly, the only problem is it is extremely loud.  Loud grinding, squealing and squeaking. 

 

I have been trying to determine where this is coming from, and if there is any way to resolve.  I'm afraid it may be too loud to use around the office.

 

If anyone has any thoughts or ideas about what gears or moving parts I can replace or grease.  Please let me know, thanks!

 

This is the printer. https://support.hp.com/us-en/drivers/selfservice/hp-officejet-4630-e-all-in-one-printer-series/53050...

1 REPLY 1

‎12-13-2019 03:20 PM

HP Recommended

@srnmTECH

 

This sound like a mechanical issue. 

 

Since you have already tried updating the Firmware, I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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