Post new question
Posts: 1
Member Since: ‎12-10-2013
Message 1 of 2 (757 Views)

HP Officejet 6500 Wireless e709n error message 0x61011beb

My all in one printer HP Officejet e709n all in one printer is getting the general error message 0x61011beb. I've already tried checking for paper jams and taking out and re-putting in the cartiridges...How do i fix this problem?

0 Kudos
Associate Professor
Posts: 898
Member Since: ‎12-10-2013
Message 2 of 2 (744 Views)

Re: HP Officejet 6500 Wireless e709n error message 0x61011beb

[ Edited ]

Hey lauraann3,

This is the closest match I could find for that code - I think your printer has a Carriage Jam

Please give that above link a try, I hope it helps Smiley Happy



*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".

If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation