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GMA81
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HP Officejet 6500A Plus

HP Officejet 6500A Plus
Microsoft Windows 7 (64-bit)

How do I fix error message: 0x61011beb

I have tried unplugging, waiting 2-3 minutes but message still appears

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HP Support Agent
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HP Officejet 6500A Plus

@GMA81, Welcome to HP Support Community!

 

If you have already performed the steps from the document  '0xc19a0005' or Similar Error Code Displays and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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