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Member Since: ‎05-03-2014
Message 1 of 2 (189 Views)

HP Officejet 6500A one Ink color does not print AT ALL


 HP Officejet 6500A



One of the ink colors (Cyan) does not print at all.  All other colors print well.  


Additional Info:

Ink status report shows all ink levels as full (including Cyan).  


Troubleshooting performed:

Went through all truoble shooting steps (on HP website).  cartrige installed and re-installed several times, vents cleaned,  printer restart performed.

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Posts: 29,412
Member Since: ‎11-17-2008
Message 2 of 2 (164 Views)

Re: HP Officejet 6500A one Ink color does not print AT ALL

Since you have already gone through the standard troubleshooting steps the post here might help resolve the issue of cyan not printing on your Officejet 6500a.

Bob Headrick,  HP Expert

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